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Company IBM India Pvt. Ltd.
Website www.ibm.com
Eligibility BE/BTech/ME/MTech/MCA/MBA/Diploma
Experience Freshers - 2013 & 2014 Batch
Location Hyderabad
Job Role Fresher
Job Description:
1. Providing Voice support to Internal End Users and External Commercial Account End Users across North America,
EMEA & AP.
2. The job will require you to handle inbound calls / emails / chats regarding technical issues for end users.
3. Perform problem cause analysis.
4. Resolve routine customer problem
5. Ability to Identify Opportunity & Implement Process Improvements
6. Has technical experience and skills in the areas of problem determination, creativity and analysis.
Candidate Profile:
1. Candidate should possess B.E/B.Tech/M.E/M.Tech/MCA/MBA or any other graduate from a recognised university
2. Strong computer skills required
3. Proficient in network connectivity troubleshooting, TCP/IP, Dial-up, Token Ring, Ethernet, LAN/WAN
4. Excellent oral and written communication skills.
5. Excellent customer service orientation
6. Skilled in commercially standard software applications and major desktop operating systems.
Please ensure to carry the below mentioned documents for registration: (Mandatory)
1. Candidate profile - 2
2. Photo copy of all the mark sheets, Provisional Degree Certificates/ Degree Certificates (without fail)
3. Photo ID Card (Driving License / Passport / Voter ID card / College ID proof )
4. Passport Size Photo - 4
Note:
NO REGISTRATION FEE
Spot Registrations are also available
Candidates can register for this drive on or before 25 April 2013 and walk-in to the following venue on 28th April 2014 at
8.30 a.m.
Venue Details:
Sphoorthy Engineering College,
Nadergul Village, Near Vanasthalipuram,
Sagar Road, Saroornagar Mandal,
Hyderabad.
Pincode: 501510
